This review is from: Acer Aspire S3-951-6828 13.3-Inch HD Display Ultrabook (Personal Computers)
So I bought this lap top in December 2011. I bought it for work (I travel and edit) its light design and power was too good of an offer to pass up.
WELL
out of the now 6 months of owning it It has been in the shop 4 times for the exact same problem.
History of my ownership
purchased: December 8th 2011 (certified Acer store) SSD drive fail: Jan 17th 2012 (replaced and handed back turn around 3 business days) SSD drive fail: Feb 17th 2012 (replaced and handed back 3 business day turn around) SSD drive fail: April 18th 2012 (mailed to service center replaced shipped back received May 1st) SSD drive fail: May 1st (right out of box from fed ex office in Clients office to right back into box. reloaded UI/ Default… which did not work or me when I tried doing in the office? and returned may 8th)
That is a some what typical story from this Acer line. They keep saying the problem is fixed because it leaves their shop working… I just got most of my software loaded back and I’m now nervous to even start work for fear its going to crash on me and I’m going to be back in the same boat as again.
The SSD drive is garbage and all acer is going to do is replace it and send it back. When it breaks again… they will replace it and send it back.
I own the i7 version of this lap top but it has the same SSD drive as this version.
I would love to see everyone pull together to get a recall put out for this garbage.
Over all don’t buy this product/ buy at your own risk. There are better and more stable/ reliable companies on the market.
Also if you are calling acer technical support and want to speak to a human voice immediately (even though it is outsourced and scripted) press the button for sales instead of tech support (normally option 2)
Help other customers find the most helpful reviews
This review is from: Acer Aspire S3-951-6828 13.3-Inch HD Display Ultrabook (Personal Computers)
I have owned this laptop for only a week, but I’ve had a chance to play with it enough to provide a review that I hope is helpful to someone considering this product.
The primary reason I bought the Acer S-3 i5 with Solid State Hard Drive (SSD) is for the speed, weight, and form factor. Coming from a 15.6″ screen laptop that weighed almost 7 lbs, this unit is refreshingly light and appealing to the eye. It is very slim and the cover is attractive and simple. I was concerned that the 13.3″ screen on the Acer would feel too small, but that has not been an issue. The SSD drive makes the laptop very responsive, and the fact that it is 256GB instead of just 128GB or 160GB like some of the other brand laptops I was considering is nice. I have room to actually take advantage of this fast hard drive.
Like most laptops, this one came pre-loaded with many programs and offers that I did not want, so be prepared to spend 10 minutes uninstalling the unwanted programs. While you’re at it, spend a few minutes updating the wireless drivers on Acer’s website [...]. My wifi connection appeared to go dead in the first few days, but after I updated to the latest wifi drivers that problem has disappeared. Another issue that seems to have been resolved with a software update is the laptop fan. It was on the loud side until I updated the system bios from 1.15 to 1.16, and now it appears as though the fan is more reasonable.
Overall I’m happy with this laptop. The form factor and SSD drive makes it pleasant to use.
Help other customers find the most helpful reviews
Authors bio is coming up shortly. 
No Bootable Drive to oblivion,
So I bought this lap top in December 2011. I bought it for work (I travel and edit) its light design and power was too good of an offer to pass up.
WELL
out of the now 6 months of owning it It has been in the shop 4 times for the exact same problem.
History of my ownership
purchased: December 8th 2011 (certified Acer store)
SSD drive fail: Jan 17th 2012 (replaced and handed back turn around 3 business days)
SSD drive fail: Feb 17th 2012 (replaced and handed back 3 business day turn around)
SSD drive fail: April 18th 2012 (mailed to service center replaced shipped back received May 1st)
SSD drive fail: May 1st (right out of box from fed ex office in Clients office to right back into box. reloaded UI/ Default… which did not work or me when I tried doing in the office? and returned may 8th)
That is a some what typical story from this Acer line. They keep saying the problem is fixed because it leaves their shop working… I just got most of my software loaded back and I’m now nervous to even start work for fear its going to crash on me and I’m going to be back in the same boat as again.
The SSD drive is garbage and all acer is going to do is replace it and send it back. When it breaks again… they will replace it and send it back.
I own the i7 version of this lap top but it has the same SSD drive as this version.
I would love to see everyone pull together to get a recall put out for this garbage.
Over all don’t buy this product/ buy at your own risk. There are better and more stable/ reliable companies on the market.
Also if you are calling acer technical support and want to speak to a human voice immediately (even though it is outsourced and scripted) press the button for sales instead of tech support (normally option 2)
Was this review helpful to you?
|Great light weight, fast laptop,
I have owned this laptop for only a week, but I’ve had a chance to play with it enough to provide a review that I hope is helpful to someone considering this product.
The primary reason I bought the Acer S-3 i5 with Solid State Hard Drive (SSD) is for the speed, weight, and form factor. Coming from a 15.6″ screen laptop that weighed almost 7 lbs, this unit is refreshingly light and appealing to the eye. It is very slim and the cover is attractive and simple. I was concerned that the 13.3″ screen on the Acer would feel too small, but that has not been an issue. The SSD drive makes the laptop very responsive, and the fact that it is 256GB instead of just 128GB or 160GB like some of the other brand laptops I was considering is nice. I have room to actually take advantage of this fast hard drive.
Like most laptops, this one came pre-loaded with many programs and offers that I did not want, so be prepared to spend 10 minutes uninstalling the unwanted programs. While you’re at it, spend a few minutes updating the wireless drivers on Acer’s website [...]. My wifi connection appeared to go dead in the first few days, but after I updated to the latest wifi drivers that problem has disappeared. Another issue that seems to have been resolved with a software update is the laptop fan. It was on the loud side until I updated the system bios from 1.15 to 1.16, and now it appears as though the fan is more reasonable.
Overall I’m happy with this laptop. The form factor and SSD drive makes it pleasant to use.
Was this review helpful to you?
|